Terms and Conditions

These Terms and Conditions govern your use of our website and the purchase of products from Custom Bottle Openers. By accessing our site or placing an order, you agree to the terms outlined below.

General Use

By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian. You agree to use this site only for lawful purposes and in a way that does not infringe on the rights of others.

Products & Custom Orders

We specialize in custom bottle openers designed using artwork provided by customers or created using our online design tools. To view all our products, visit our Bottle Openers page.

Because each item is custom-made:

• All designs are considered final once submitted
• Customers are responsible for reviewing their artwork, spelling, and layout before placing an order
• We are not responsible for errors in approved designs

We reserve the right to refuse any order that contains inappropriate, offensive, or copyrighted material without proper authorization.

Pricing & Payments

All prices are listed in USD and are subject to change without notice.

• Pricing is based on quantity and product type
• Bulk discounts are applied automatically
• Payment is required at the time of order

We accept major payment methods as shown at checkout.

Production & Turnaround Time

Production times vary based on order size and design complexity.

• Standard production time is typically 2–5 business days
• Smaller orders may be completed faster
• Larger orders may take longer, especially high-volume orders

Production time does not include shipping time.

Shipping & Delivery

We ship all orders via USPS using the shipping method selected at checkout.

• Shipping times vary based on location and service selected
• All orders include tracking
• Delivery time = production time + shipping time

We are not responsible for delays caused by shipping carriers, weather, or incorrect shipping information provided by the customer.

Visit our Production & Shipping page for detailed answers about ordering, timelines, and delivery.

Returns & Refunds

Due to the custom nature of our products, we do not accept returns on personalized items unless they arrive damaged or defective.

If there is an issue with your order, please contact us within 30 days of delivery, and we will work with you to resolve it.

Visit our Returns & Refunds page for detailed answers about exchanges, returns, and refunds.

Intellectual Property

By submitting artwork, you confirm that:

• You own the rights to the design, OR
• You have permission to use it

We are not responsible for unauthorized use of copyrighted materials submitted by customers.

We reserve the right to use non-copyrighted designs for promotional purposes unless otherwise requested.

Limitation of Liability

We are not liable for:

• Indirect or incidental damages
• Delays beyond our control
• Errors in customer-submitted designs

Our total liability is limited to the amount paid for the product.

Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be posted on this page.

Contact Information

If you have any questions about these Terms and Conditions, please visit our Contact page or reach out to us directly.